Privacy Policy
Our Policy
Welcome to tibans.com, a website (the "Site") owned by Document Advisor Inc. ("Company," "we," "us," "we" and/or "our"). This Site is operated by the Company and has been created to disseminate information about our company and to provide assistance, guidance and visa processing facilities for any country via the Internet (hereinafter "Company Services") to visitors to our Site (hereinafter "you", "your", "you"). This Privacy Policy governs the Company's policies regarding information, including personal data ("Personal Data") and other information we collect from visitors to the Site.
Information we collect:
When you interact with us through the Site, we may collect Personal Data and other information about you, which is described below:
Personal Data you provide through the Site:
We collect your Personal Data when you voluntarily provide such information, such as when you contact us with an inquiry, respond to one of our surveys, register for access to Company Services, or use certain Company Services, such as when you apply for a travel visa. This data may be collected through our secure HTTPS channels or through any of our support channels (email, online chat or phone). The personal data we collect is solely necessary data for the processing of a tourist visa and may include the following: email address, telephone number, date of arrival, port of arrival, purpose of travel, home address, country of residence, telephone number, first name, last name, date of birth, city and country of birth, nationality, gender, passport number, passport issue date, passport expiration date, passport issuance location, passport photo, scanned passport pages, religious beliefs, family information, family history, religious beliefs, and other information. Whenever the Company collects Personal Data, we make every effort to ensure that you have access to this Privacy Policy. By voluntarily providing Personal Data to us, you consent to its use in accordance with this Privacy Policy. If you provide Personal Data to our Site, you acknowledge and agree that such Personal Data may be transferred to the Company's U.S.-based offices and servers and to the authorized third parties identified herein.
Other Information:
Non-Identifiable Data: When you interact with Company through the Site, we receive and store certain personally identifiable non-identifiable information. Such information, which is collected passively through various technologies, cannot be used for the purpose of identifying you. Company may store such information or such information may be included in databases owned and maintained by Company's authorized persons, agents or service providers. This Site may use such information and combine it with other information for the purpose of monitoring, for example, the total number of visitors to our Site, the number of visitors to each page of our Site, and the domain names of our visitors' providers. It is important to note that your Personal Information is not accessed or used in this process.
Cookies: We may use what is known as cookie technology to operate our Site. A cookie is a piece of information that the server hosting our Site transmits to your browser when you visit the Site. Our cookies help provide additional functionality to the Site and help us more accurately analyze your use of the Site. For example, our Site may set a cookie on your browser that allows you to access the Site without having to remember and re-enter your password. In all cookie applications, we will not collect Personal Data. This will only be done with your permission. You can find a Help section in the toolbar of any web browser. Please refer to this section for information on how to enable notifications when a new cookie is set and how to disable cookies. We recommend that you leave cookie support enabled as this allows you to use certain features of the Site.
Aggregate Personal Data: In an ongoing effort to better understand and serve users of our Company Services, we frequently conduct research on customer demographics, interests and behaviors based on Personal Data and other information provided to us. The research may collect and analyze aggregate data, and the Company may share this aggregate data with its authorized persons, agents and business partners. This aggregate information does not identify you in any way. The Company may also disclose aggregate user statistics to describe our services to current and potential business partners and other third parties for other lawful purposes.
Our use of your Personal Data and other information:
The Company uses the Personal Data you provide to us in accordance with this Privacy Policy. If you provide Personal Data for a specific purpose, we may only use that Personal Data for the purpose for which it was provided. For example, if you contact us via email, we use the Personal Data you provide to answer your question or solve your problem. In addition, if you provide Personal Data to access Company Services, we will use your Personal Data to provide you with access to said Services and to monitor your use of said Services. The Company and its subsidiaries and authorized persons ("Company Related Companies") may also use your Personal Data and other personal non-identifying information collected through the Site to improve the content and functionality of the Site, to better understand our users and to improve the Company's Services. The Company and its authorized persons may use this information to understand the nature of personal journeys and to contact you in the future to offer new services that we think may be of interest to you. In this case, each message sent to you will contain instructions with an option to "opt out" of receiving future communications. In addition, if at any time you do not wish to receive any communications from us or wish to be removed from our mailing lists, please contact us using the instructions below.
If the Company intends to use any Personal Data in any manner inconsistent with this Privacy Policy, you will be informed of the intended use prior to or at the time the Personal Data is collected.
Your Options:
You may use the Site without providing any Personal Data. If you choose not to provide Personal Data, you may not be able to use certain Company Services, including, but not limited to, obtaining support, applying for travel visas, or obtaining information we have. In addition, you may opt out of receiving Company communications. In doing so, each message sent to you will contain instructions with an option to "opt-out" of receiving future messages.
Online advertising we use:
We use Google AdWords and Google Adwords remarketing to advertise our Company online. AdWords remarketing, by placing a cookie on your PC, allows us to display relevant advertisements tailored to you based on which parts of the iVisa.com website you have browsed. THIS COOKIE DOES NOT IN ANY WAY IDENTIFY YOU OR PROVIDE ACCESS TO YOUR COMPUTER. The cookie is only used to provide information in the format: "This person visited this page, so show them ads related to this page". Google AdWords Remarketing allows us to tailor our advertising to your needs and only show ads that are relevant to you.
How to opt out of advertising and remarketing If you don't want to participate in Google AdWords remarketing, you can opt out by visiting the preferences settings section in Google Ads.
Exceptions:
This Privacy Policy does not apply to any Personal Information collected by the Company about you outside of this Site. This Privacy Policy does not apply to any unsolicited information you provide to the Company through this Site or otherwise. This includes, but is not limited to, information posted in any public areas of the Site, such as blog posts (collectively, "Public Areas"), any suggestions for new products or changes to existing products, and other unsolicited data (collectively, "Unsolicited Information"). All Unsolicited Information shall be deemed non-confidential and Company shall be free to reproduce, use, disclose and distribute such Unsolicited Information to third parties without restriction or attribution.
Links to other websites:
This Privacy Policy applies only to the Site. This Site may contain links to other websites not operated or controlled by Company ("Third Party Sites"). The policies and procedures described herein do not apply to Third Party Sites. Links on this Site do not imply that the Company endorses or has reviewed the Third Party Sites. We encourage you to contact those sites directly for information about their privacy policies.
Social Media:
Through the Site, you may choose to access certain social media sites that are owned and/or controlled by third parties (including, but not limited to, Facebook and Twitter) (such websites and services are collectively defined as "Social Media"). When you choose to access and use Social Media, this means that you are compelled to provide your information (which also includes personal information if you choose to share such information) to those Social Media. As with other Third Party Sites, the information you share with Social Media Sites will be governed by the privacy policies and terms of service of those Social Media Sites, and not by the policies and procedures that are described in this Privacy Policy. You may also change your privacy settings on those Social Media. For example, you can control what information the Social Networks disclose to other organizations, including our Company. When you share our Site with on Social Networks, we collect the relevant information necessary for the Site to access the Social Networks, but you provide your login information (e.g., password) directly to said Social Network (and not to the Company). As part of this integration, the Social Network grants the Company access to certain information that you have provided to said Social Network. We will use, store and disclose such information in accordance with this Privacy Policy and in accordance with the applicable policies of said Social Network. However, please be aware that the manner in which Social Networks use, store and disclose your information is governed by the policies of said Social Network. As a result, Company assumes no responsibility for the privacy policies or features of the Social Network that may be available through the Site or other methods.
Security:
Company takes reasonable steps to protect Personal Data provided through the Site from loss, misuse and unauthorized access, disclosure, alteration or destruction. However, neither the Internet nor e-mail is considered to be completely secure or error-free. In particular, emails sent to or from this Site may not be secure. Therefore, you should exercise extreme caution when deciding what information you send to us via e-mail. Please keep this in mind when disclosing any Personal Information to our Company over the Internet. The Company provides a 24-hour telephone line in case you suddenly decide to provide sensitive data over the telephone.
Changes to the Company's Privacy Policy:
The Site and our Company may change from time to time. As a result, Company may occasionally need to make changes to this Privacy Policy. Company reserves the right to update or modify this Privacy Policy at any time and from time to time without notice. Please review this Policy periodically, especially before providing any Personal Data. This Privacy Policy was updated on the date indicated at the top. Your continued use of the Site after changes or modifications to this Privacy Policy indicates your agreement to the revised terms of the Privacy Policy.
Accessing Information; Contacting the Company:
To ensure that your Personal Information is accurate, current and complete, please contact us using the methods below. We will take all possible steps to update or correct Personal Data in our possession that you have previously provided through this Site.
Please also feel free to contact us if you have any questions regarding the Company's Privacy Policy or the information policies of this Site.
You may contact us by e-mail at help@tibans.com
Welcome to tibans.com, a website (the "Site") owned by Document Advisor Inc. ("Company," "we," "us," "we" and/or "our"). This Site is operated by the Company and has been created to disseminate information about our company and to provide assistance, guidance and visa processing facilities for any country via the Internet (hereinafter "Company Services") to visitors to our Site (hereinafter "you", "your", "you"). This Privacy Policy governs the Company's policies regarding information, including personal data ("Personal Data") and other information we collect from visitors to the Site.
Information we collect:
When you interact with us through the Site, we may collect Personal Data and other information about you, which is described below:
Personal Data you provide through the Site:
We collect your Personal Data when you voluntarily provide such information, such as when you contact us with an inquiry, respond to one of our surveys, register for access to Company Services, or use certain Company Services, such as when you apply for a travel visa. This data may be collected through our secure HTTPS channels or through any of our support channels (email, online chat or phone). The personal data we collect is solely necessary data for the processing of a tourist visa and may include the following: email address, telephone number, date of arrival, port of arrival, purpose of travel, home address, country of residence, telephone number, first name, last name, date of birth, city and country of birth, nationality, gender, passport number, passport issue date, passport expiration date, passport issuance location, passport photo, scanned passport pages, religious beliefs, family information, family history, religious beliefs, and other information. Whenever the Company collects Personal Data, we make every effort to ensure that you have access to this Privacy Policy. By voluntarily providing Personal Data to us, you consent to its use in accordance with this Privacy Policy. If you provide Personal Data to our Site, you acknowledge and agree that such Personal Data may be transferred to the Company's U.S.-based offices and servers and to the authorized third parties identified herein.
Other Information:
Non-Identifiable Data: When you interact with Company through the Site, we receive and store certain personally identifiable non-identifiable information. Such information, which is collected passively through various technologies, cannot be used for the purpose of identifying you. Company may store such information or such information may be included in databases owned and maintained by Company's authorized persons, agents or service providers. This Site may use such information and combine it with other information for the purpose of monitoring, for example, the total number of visitors to our Site, the number of visitors to each page of our Site, and the domain names of our visitors' providers. It is important to note that your Personal Information is not accessed or used in this process.
Cookies: We may use what is known as cookie technology to operate our Site. A cookie is a piece of information that the server hosting our Site transmits to your browser when you visit the Site. Our cookies help provide additional functionality to the Site and help us more accurately analyze your use of the Site. For example, our Site may set a cookie on your browser that allows you to access the Site without having to remember and re-enter your password. In all cookie applications, we will not collect Personal Data. This will only be done with your permission. You can find a Help section in the toolbar of any web browser. Please refer to this section for information on how to enable notifications when a new cookie is set and how to disable cookies. We recommend that you leave cookie support enabled as this allows you to use certain features of the Site.
Aggregate Personal Data: In an ongoing effort to better understand and serve users of our Company Services, we frequently conduct research on customer demographics, interests and behaviors based on Personal Data and other information provided to us. The research may collect and analyze aggregate data, and the Company may share this aggregate data with its authorized persons, agents and business partners. This aggregate information does not identify you in any way. The Company may also disclose aggregate user statistics to describe our services to current and potential business partners and other third parties for other lawful purposes.
Our use of your Personal Data and other information:
The Company uses the Personal Data you provide to us in accordance with this Privacy Policy. If you provide Personal Data for a specific purpose, we may only use that Personal Data for the purpose for which it was provided. For example, if you contact us via email, we use the Personal Data you provide to answer your question or solve your problem. In addition, if you provide Personal Data to access Company Services, we will use your Personal Data to provide you with access to said Services and to monitor your use of said Services. The Company and its subsidiaries and authorized persons ("Company Related Companies") may also use your Personal Data and other personal non-identifying information collected through the Site to improve the content and functionality of the Site, to better understand our users and to improve the Company's Services. The Company and its authorized persons may use this information to understand the nature of personal journeys and to contact you in the future to offer new services that we think may be of interest to you. In this case, each message sent to you will contain instructions with an option to "opt out" of receiving future communications. In addition, if at any time you do not wish to receive any communications from us or wish to be removed from our mailing lists, please contact us using the instructions below.
If the Company intends to use any Personal Data in any manner inconsistent with this Privacy Policy, you will be informed of the intended use prior to or at the time the Personal Data is collected.
Your Options:
You may use the Site without providing any Personal Data. If you choose not to provide Personal Data, you may not be able to use certain Company Services, including, but not limited to, obtaining support, applying for travel visas, or obtaining information we have. In addition, you may opt out of receiving Company communications. In doing so, each message sent to you will contain instructions with an option to "opt-out" of receiving future messages.
Online advertising we use:
We use Google AdWords and Google Adwords remarketing to advertise our Company online. AdWords remarketing, by placing a cookie on your PC, allows us to display relevant advertisements tailored to you based on which parts of the iVisa.com website you have browsed. THIS COOKIE DOES NOT IN ANY WAY IDENTIFY YOU OR PROVIDE ACCESS TO YOUR COMPUTER. The cookie is only used to provide information in the format: "This person visited this page, so show them ads related to this page". Google AdWords Remarketing allows us to tailor our advertising to your needs and only show ads that are relevant to you.
How to opt out of advertising and remarketing If you don't want to participate in Google AdWords remarketing, you can opt out by visiting the preferences settings section in Google Ads.
Exceptions:
This Privacy Policy does not apply to any Personal Information collected by the Company about you outside of this Site. This Privacy Policy does not apply to any unsolicited information you provide to the Company through this Site or otherwise. This includes, but is not limited to, information posted in any public areas of the Site, such as blog posts (collectively, "Public Areas"), any suggestions for new products or changes to existing products, and other unsolicited data (collectively, "Unsolicited Information"). All Unsolicited Information shall be deemed non-confidential and Company shall be free to reproduce, use, disclose and distribute such Unsolicited Information to third parties without restriction or attribution.
Links to other websites:
This Privacy Policy applies only to the Site. This Site may contain links to other websites not operated or controlled by Company ("Third Party Sites"). The policies and procedures described herein do not apply to Third Party Sites. Links on this Site do not imply that the Company endorses or has reviewed the Third Party Sites. We encourage you to contact those sites directly for information about their privacy policies.
Social Media:
Through the Site, you may choose to access certain social media sites that are owned and/or controlled by third parties (including, but not limited to, Facebook and Twitter) (such websites and services are collectively defined as "Social Media"). When you choose to access and use Social Media, this means that you are compelled to provide your information (which also includes personal information if you choose to share such information) to those Social Media. As with other Third Party Sites, the information you share with Social Media Sites will be governed by the privacy policies and terms of service of those Social Media Sites, and not by the policies and procedures that are described in this Privacy Policy. You may also change your privacy settings on those Social Media. For example, you can control what information the Social Networks disclose to other organizations, including our Company. When you share our Site with on Social Networks, we collect the relevant information necessary for the Site to access the Social Networks, but you provide your login information (e.g., password) directly to said Social Network (and not to the Company). As part of this integration, the Social Network grants the Company access to certain information that you have provided to said Social Network. We will use, store and disclose such information in accordance with this Privacy Policy and in accordance with the applicable policies of said Social Network. However, please be aware that the manner in which Social Networks use, store and disclose your information is governed by the policies of said Social Network. As a result, Company assumes no responsibility for the privacy policies or features of the Social Network that may be available through the Site or other methods.
Security:
Company takes reasonable steps to protect Personal Data provided through the Site from loss, misuse and unauthorized access, disclosure, alteration or destruction. However, neither the Internet nor e-mail is considered to be completely secure or error-free. In particular, emails sent to or from this Site may not be secure. Therefore, you should exercise extreme caution when deciding what information you send to us via e-mail. Please keep this in mind when disclosing any Personal Information to our Company over the Internet. The Company provides a 24-hour telephone line in case you suddenly decide to provide sensitive data over the telephone.
Changes to the Company's Privacy Policy:
The Site and our Company may change from time to time. As a result, Company may occasionally need to make changes to this Privacy Policy. Company reserves the right to update or modify this Privacy Policy at any time and from time to time without notice. Please review this Policy periodically, especially before providing any Personal Data. This Privacy Policy was updated on the date indicated at the top. Your continued use of the Site after changes or modifications to this Privacy Policy indicates your agreement to the revised terms of the Privacy Policy.
Accessing Information; Contacting the Company:
To ensure that your Personal Information is accurate, current and complete, please contact us using the methods below. We will take all possible steps to update or correct Personal Data in our possession that you have previously provided through this Site.
Please also feel free to contact us if you have any questions regarding the Company's Privacy Policy or the information policies of this Site.
You may contact us by e-mail at help@tibans.com
